LIMA, Alexandra Amaro de2024-08-142024-08-142022-09-27PIRES, Darlene Ribeiro. Os desafios logísticos para realizar o sistema de gestão ambiental em uma empresa de gás natural na região norte. 76 p. Dissertação do programa de pós-graduação em Engenharia, Gestão de Processos, Sistemas e Ambiental (EGPSA), Instituto de Tecnologia e Educação Galileo da Amazônia (ITEGAM), Manaus, 2022.https://rigalileo.itegam.org.br/handle/123456789/67The implementation of the environmental management system (EMS) in large companies arise stems from the need to standardize operations and reduce environmental impacts. In addition to offering emphasis on directing a business policy establishing guidelines related to the quality system, well-being, environment, health and practices that ensure labor, technical and environmental safety. The general objective of thestudy is to work on a protocol for an environmental management system based on ISO 14001 standards in a natural gas company in the Amazonas-AM region. It is mentioned what specific objectives are: To present the logistical peculiarities of the natural gas company in the northern region of the country; Relate the SGA information and logistics system performed to carry out the SGA activities carried out in the northern region of Brazil; and Compare the SGA actions of the north region withthe northeast and southeast region of Brazil, focusing on the amazon logistics system. The monitoring data, SGA indicators used in this work were collected in a gas pipeline company in the North region, located in Manaus. In the development of this work, the methodology used consists of exploratory, documentary, with a quali-quantitative data where an survery of information about the EMS of the companies and logistics system used for the execution of the activities of EMS was carried out. The information was collected through interviews and questionnaires applied to the company's environmental professionals. It is concluded that in an internal context of the company is well strengthened, because within its processes in the value chain, there are well-structured areas such as Social Management, Environmental Management in its segments of licensing, monitoring and environmental auditing, which contribute to the guarantee of legal, contractual and international standardization requirements such as those of ISO 14001:2015. However, the work found, in a comparative analysis with other regions, that the logistics system of the region is the main challenges for the company that works with natural gas that affects organizational activities and, consequently, its EMS is affected. Therefore, it turns out that the aspect that must be immediately developing to improve the EMS is logistics.pdf.Sistema de gestão ambientalISO 14001Gás naturalDissertação3.10.00.00-2 Engenharia de Transportes