MAGALHÃES, Edilson Marques2025-02-112017BORGES, Adriana Chagas. Implantação do Pull System – Filosofia Lean Manufacturing – em uma família de produtos de uma indústria de tintas e vernizes. 2017. 74 f. Dissertação (Mestrado em Engenharia de Processos) – Programa de Pós-Graduação em Engenharia de Processos, Universidade Federal do Pará, Belém, 2017.https://rigalileo.itegam.org.br/handle/123456789/397In Western countries, including Brazil, many companies seek to implement the Japanese management philosophy known as lean manufacturing and its principles, aiming to achieve better results based on waste reduction. From this, the implementation of the pull system in a paint industry was proposed with the objective of demonstrating the impact of this implementation on inventory levels and customer order fulfillment. The results demonstrated the efficiency of the pull system, which reduced inventory levels by 15% and increased the customer service index from 92% to 97%, breaking the paradigm that high inventory levels are necessary for good customer service.pdf.Lean ManufacturingPull SystemJust in TimeGestão de EstoquesAtendimento ao ClienteDissertaçãoEngenharia de Produção