Melhorias no Gerenciamento da Qualidade em um Processo Produtivo de Fita de Aço

Abstract

The main objective of this work was to implement improvements in quality management in a steel strip production process. A study of the process was conducted to understand the operational workflow, the management of non-conforming products, and the tools used. Improvement actions were suggested, and the MPAS (Methodology of Problem Analysis and Solution) was implemented to solve the most critical problems. The results indicated a 60% reduction in the non-conforming product indicator in the year following the improvements, highlighting the importance of proper use of quality tools and continuous process monitoring.