Use of the DMAIC Tool: High Failure Rate in the Heat Sink Bolting Process

Abstract

The DMAIC methodology has the potential to detect flaws in production processes and indicate improvements for better results. This study aims to demonstrate, through a case study, how the application of DMAIC in a manufacturing company can be an effective tool to leverage and improve production processes, reducing the failure rate in the heat sink bolting process. The research included a theoretical approach to quality management and continuous improvement, as well as the practical application of the methodology in an automotive parts company. The study concludes that DMAIC was effective in reducing losses and increasing profitability in the analyzed company.