Logística Reversa de Pós-Consumo de Bateria de Celular

Abstract

This study examines reverse logistics as a tool for sustainable development, focusing on the proper disposal of mobile phone batteries, which contain heavy metals harmful to the environment. The research analyzed manufacturers, mobile operators, and consumers in the Manaus Industrial Pole (PIM), identifying challenges such as low consumer participation in the return process, despite the availability of return channels. The results emphasize the need for awareness campaigns and better-structured reverse channels to reduce improper disposal and promote recycling.