Análise do Processo de Captação, Tratamento e Distribuição de Água na Companhia de Saneamento da Cidade de Benjamin Constant – AM

Abstract

In recent decades, there has been a general recognition that water supply systems for human consumption must not only comply with legal standards but also achieve performance levels that ensure consumer confidence in the provided quality. This study analyzes the stages of abstraction, treatment, and distribution of water by the municipal sanitation company in Benjamin Constant – AM, also assessing the economic valuation of water and its alignment with the privatization model of basic sanitation services. The research examined COSAMA’s compliance with sanitary and environmental regulations and addressed the water supply crisis faced by the city in 2015. The results indicate that the concessionaire has fulfilled its contracts with the public authorities and met social demands, particularly for registered users.