Avaliação das barreiras à implementação da Indústria 4.0 no setor de linha branca do Polo Industrial de Manaus utilizando o método DEMATEL

Abstract

The current era of technological revolution, known as Industry 4.0, is profoundly transforming economic sectors through the integration of technologies such as artificial intelligence, the Internet of Things (IoT), big data, advanced robotics, and additive manufacturing. This transformation enhances efficiency and innovation capacity in industries but also requires significant investments in technological infrastructure and workforce training. The Manaus Industrial Pole (PIM), one of the main industrial centers in Latin America, faces challenges in adopting Industry 4.0, especially in the white goods sector, a segment of great economic importance to the region. The absence of practices from this new industrial era compromises the region's competitiveness and economic development. To understand these challenges, this study employs a mixed-method approach, combining qualitative and quantitative methods. The research utilizes the DEMATEL (Decision Making Trial and Evaluation Laboratory) tool to analyze the barriers to implementing Industry 4.0 in the white goods sector of PIM. The applied methodology identified the main challenges, such as the lack of technological infrastructure, the need for professional training, and organizational resistance to adopting new technologies. The results showed that these barriers are interconnected and directly influence the feasibility of digital transformation in the local industry. It is concluded that the adoption of Industry 4.0 in the white goods sector of PIM requires comprehensive strategic planning, with public policies focused on innovation, investments in infrastructure, and professional training to ensure the competitiveness and sustainability of the industrial complex.