Barreiras à implementação da logística reversa em indústrias de eletroeletrônicos do polo industrial de Manaus

Abstract

Reverse logistics is a concept that involves managing the reverse flow of products and materials focusing on reuse, recycling and adequate disposal of products at the end of their useful life, aiming to reduce environmental impact and ensure efficiency and sustainable development of products and productive processes. Currently, academic discussion in this regard is increasing and the research carried out offers, for the most part, practical answers for companies in facing obstacles to the implementation of reverse flows and highlights the economic and environmental advantages resulting from this practice. In order to understand the lack of implementation and investments of reverse flows in productive processes, the present work aims to identify the main barriers to its implementation in the electronics industries of the Manaus Industrial Complex. To this end, a systematic review of the literature was carried out, through which we can better understand the state of academic research on this subject and which made it possible to identify a series of barriers, which were categorized, selected and validated by industry experts and academic professionals based on questionnaires. Their responses were compiled creating an overall prioritization of the list of barriers. From then on, the decision making trial and evaluation laboratory method (DEMATEL) was used, which determined which barriers were most impactful based on the opinion of experts in order to obtain the level of relationship that a group of barriers exerts on another group. The purpose of this instrument is to offer for managers and decision makers a conceptual framework for understanding the difficulties of implementing reverse logistics practices in the Manaus Industrial Complex.