(Instituto de Tecnologia e Educação Galileo da Amazônia, 2022) RODRIGUES, Suede da Luz; LIMA, Roberval Monteiro Bezerra de
This study presents the application of quality management tools, such as DMAIC and Lean Six Sigma, to reduce the scrap rate in an ATM manufacturing industry in the Manaus Industrial Pole. The main objective was to identify the key factors contributing to scrap generation and implement improvements that would optimize production processes and reduce waste. The research involved a detailed mapping of the production process, identification of root causes of the problems, and the proposal of corrective actions. The results showed a significant reduction in scrap, contributing to the company's competitiveness.
