Aplicação de Ferramentas da Qualidade como Solução de Acúmulo de Insumos Defeituosos na Produção de Placas Eletrônicas

Abstract

The study addresses the application of quality tools to solve issues related to the accumulation of defective inputs in the production of electronic boards in a multinational white goods company. The research identified discrepancies between physical and systematized inventory, leading to excessive stock, material obsolescence, and lack of FIFO control. Using tools such as the PDCA Cycle, GUT Matrix, Ishikawa Diagram, and 5W2H, corrective actions were proposed, reducing inventory costs by R$ 2,085,252.94, maintaining only 37% of the original value required for operational turnover.