A Falha da Utilização do Ciclo de Deming no Monitoramento dos Processos em uma Indústria Metalúrgica

Abstract

The study examines the application of the Deming Cycle (PDCA) in monitoring the production processes of a metallurgical company in the Manaus Industrial Pole (PIM). Through direct observation, questionnaires, and interviews, it was found that although the PDCA is used in strategic planning, its monitoring phase (Check) is not effectively implemented, leading to high rates of defective parts and increased production costs. The research emphasizes the need for rigorous follow-up of PDCA stages to ensure continuous improvements and operational efficiency.