(Instituto de Tecnologia, 2017) FARIAS, Alini Nabeshima; QUARESMA, João Nazareno Nonato
This work demonstrates the application of the 8D (Eight Disciplines) tool in an electronics components industry located in the Manaus Industrial Pole. The case study addresses the resolution of non-conformity issues in the surface mount technology (SMT) process, using descriptive and exploratory methodologies. The results highlight the tool's effectiveness in identifying root causes, implementing corrective actions, and preventing recurrence, contributing to continuous improvement in industrial processes.
