Dissertações

URI permanente para esta coleçãohttps://rigalileo.itegam.org.br/handle/123456789/174

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A Aplicabilidade da Logística Reversa no Processo de Desfazimento de Bens Públicos de Informática: Um Estudo de Caso no IFAM/CMDI
(Instituto de Tecnologia, 2021) MEDEIROS, Yanna Santos de; QUARESMA, Sil Franciley dos Santos
THE APPLICABILITY OF REVERSE LOGISTICS IN THE PROCESS OF UNPROVING PUBLIC COMPUTER GOODS: A CASE STUDY IN IFAM/CMDI. The study proposed the application of Reverse Logistics in the final destination of computer equipment after the process of disposing of assets at IFAM / CMDI.
A Aplicação da Metodologia DMAIC no Processo de Satisfação dos Clientes e Seu Impacto nos Resultados Financeiros em uma Agência Bancária
(Instituto de Tecnologia, 2021) SOUZA, Vanderson Guimarães de; OLIVEIRA, Kleber Bittencourt
This dissertation refers to the application of the principles and concepts of the DMAIC methodology, aiming to reduce failures in the customer satisfaction process of a banking agency by analyzing the financial impacts caused after its implementation. Using qualitative, descriptive, and exploratory research, a six-month follow-up of customer service activities, account opening and closing, and other agency services was carried out. The study identified, analyzed, and proved the effective use of quality tools in institutional activities. Experimentally, it was found that the systematic application of DMAIC led to highly satisfactory results, with a 26% increase in agency profit and a Net Promoter Score (NPS) of 75 points, justifying and enhancing the use of this procedure. Furthermore, due to its effectiveness and simplicity, the methodology also promotes motivational and integrative aspects of human elements, contributing to organizational excellence and sustainability.
A Aplicação do Lean Six Sigma para Melhoria da Gestão de Processos de uma Empresa do Setor Eletroeletrônico: Estudo de Caso
(Instituto de Tecnologia, 2021) SILVA, Leildo Jander da Mota; MAGNO, Rui Nelson Otoni
The application of the Lean Six Sigma methodology has shown good results in companies through the continuous use of techniques and tools aimed at reducing waste and variability. This case study applies Lean Six Sigma tools to improve process management in a company in the electronics sector, achieving significant results, such as an increase in Lean maturity from 44.20% to 63% and a 29% reduction in manufacturing costs. The study also highlights the cultural shift within the company, focusing on continuous improvement and structured process management.
A Caracterização e Resistência do Seixo Fino (Quebradinho) no Município de Santarém - PA
(Universidade Federal do Pará, 2015) QUEMEL, Laise Deanne Figueira; PICANÇO, Marcelo de Souza
Civil construction works in Santarém have been using a coarse aggregate popularly called 'quebradinho' in structural concrete. This work aimed to study the resistance of the 'quebradinho' or 'gravel' in natura and washed, proving its efficiency as an aggregate for concrete in buildings and reducing construction costs in the region. Using the ABCP method for resistance proof, the results of physical characterization and mechanical properties of concrete dosed with such aggregates were shown. All molded specimens presented satisfactory results within the compressive strength standards between the 3rd and 28th days. It is concluded that the use of quebradinho is economically viable and effective, although further studies on water absorption and durability are needed.
A Comunicação entre os Setores de uma Empresa como Principal Ferramenta da Qualidade na Produção Enxuta
(Instituto de Tecnologia, 2020) BASTOS, Riomar Martins; MAGALHÃES, Edilson Marques
The need to improve service to end customers and suppliers at a multinational in the Industrial Pole of Manaus, due to the low performance of its main KPI (Key Performance Indicator) OTD (On Time Delivery), which fluctuated at 56%, motivated this work. The objective was to raise this index to 92%. The methodology applied was centered on the philosophy of lean production and quality tools, with a survey of the main problems that negatively impacted the main KPI. The results pointed to communication between sectors as the main problem, and with the support of the board and the application of continuous improvement, it was possible to raise the KPI OTD to 92%, currently achieving a delivery rate of 99%.
A CONCEPÇÃO E PERCEPÇÃO DOS ALUNOS DO 2º ANO DO ENSINO MÉDIO DO INSTITUTO FEDERAL DO AMAZONAS (IFAM/CMDI), SOBRE O DESPERDÍCIO DE ÁGUA
(Universidade Federal do Pará, 2018) BERMEU, Amilton José de Souza; BRASIL, Davi do Socorro Barros
Water is one of humanity's most concerning assets, considering that a significant part of the planet is experiencing a reduction or even extinction of its water resources. This work investigates the conception and perception of 2nd-year high school students at the Federal Institute of Amazonas (IFAM) regarding water waste in the school environment, their community, and their own homes. The methodology includes bibliographic, documentary, and descriptive research, with a quantitative and qualitative approach, using content analysis. The study hopes to contribute to discussions on water waste and demonstrate the fundamental role of schools in raising student awareness, making them multipliers of environmental education.
A construção de Barragens na Amazônia e a inundação de Vilas Ribeirinhas: Elementos para a Gestão Socioambiental
(Universidade Federal do Pará, 2014) BRITO, Sâmia de Oliveira; ROCHA, Gilberto de Miranda
This academic paper aims to contribute to the researches and studies related to the area of production of electricity in Brazil as well it works as a reflective analysis about the viability, the technical issues, plans, actions and a variation of impacts caused by those enterprises. The relevance of this subject is based in the complexity through the relation between the progress in the country and impacts suffered by these locations such as a city, a state or a community. Trying to understand better in how it works, the village Mutum Paraná, flooded by The Power Plant UHE Jirau in Rondonia, was chosen. Many different aspects that deal with these specific types of projects will be explored in this paper. The research was divided in some periods: At the beginning, the study about the viability and the elaboration of the project through the analysis of chemical and physical characteristics of the Madeira River was made as well the waterway data of the construction. The next step treats, specifically, the physical characteristics of the engineering dam system such as the planning for the construction, the execution of the work and the technical data. Substantiating what we consider as the main goal, the whole process of the foundation of the dam was observed. Concluding the study, the socioeconomics and environmental characteristics of the Village Mutum Parana were debated before the construction of Jirau Dam. The results were based on the process of population relocation to Nova Village Mutum, its characteristics and the social programs offered to this community, which are now with a new cultural, economic, social and environmental interface. The methodology used in this work was a literature review, visits, technical meeting and interviews about the flooded villages as a consequence of human actions. This academic paper treats specifically the socioeconomics and environmental changes occurred in that location and to those riverside population in Vila Mutum Parana in Rondonia who were drastically damaged by the construction of the Dam UHE Jirau.
A Contabilidade como Ferramenta para Gestão Ambiental no Caso do PROSAMIM I
(Universidade Federal do Pará, 2015) RIBEIRO, Maria Milza Cardoso; FENZI, Norbert
In recent decades, the Government of the State of Amazonas implemented, in 2003, the Sanitation Program of Manaus Igarapés - PROSAMIM, aiming to urbanize these streams and resettle families, particularly in the Igarapés of Mestre Chico, Bittencourt, and the Basin of Igarapé do Quarenta. This study demonstrates the importance of public accounting and the transparency arising from its financial statements, which are prerequisites at all levels of management. Through bibliographic research and data collection, it was found that natural resources constitute a public asset and should be recognized in the accounting and budgetary statements of federal entities. Accounting information is a relevant tool to assist in the management of environmental resources by government entities. The rational environmental management of resources is a government function, and accounting, through its practices, functions, and techniques, contributes to environmental management in PROSAMIM I.
A Destinação dos Resíduos Sólidos da Construção Civil em Manaus: Do Canteiro de Obras ao Destino Final
(Universidade Federal do Pará, 2014) MOTA, Jeane da Rocha; Prof. Dr. Rui Guilherme Cavaleiro de Macedo Alves
The study investigates the disposal of solid construction waste in the city of Manaus, focusing on its segregation, reuse, and final disposal. The research highlights the need for a Municipal Construction Waste Management Plan, given the lack of recycling infrastructure in the region. Challenges and alternatives to minimize environmental impacts and reduce costs in the sector are also discussed.
A Educação Ambiental Aplicada no Ensino Fundamental como Processo de Transformação Social em uma Escola Pública do Município de Tabatinga
(Instituto de Ciências Exatas e Naturais, 2019) NUNES, Luciane Caetano; DEUS, Ricardo Jorge Amorim de
Environmental education has been cited as a field of action capable of contributing to the transformation of contemporary society, collaborating with the development of actions aimed at minimizing socio-environmental degradation standards and establishing sustainable societies. This work proposes actions of environmental education in the 9th year of elementary school in a public school in the municipality of Tabatinga-Amazonas, as a process of social transformation. Action Research was used, with a qualitative method, and data collection instruments were semi-structured interviews and questionnaires applied to teachers and students. The results show the importance of environmental practices through a transversal and interdisciplinary work, valuing environmental education for the formation of critical citizens engaged with environmental issues.
A EDUCAÇÃO AMBIENTAL COMO AGENTE REFLEXIVO SOBRE A SUSTENTABILIDADE E A RESPONSABILIDADE SOCIAL EM UMA INSTITUIÇÃO PARTICULAR DE ENSINO SUPERIOR NA CIDADE DE MANAUS
(Universidade Federal do Pará, 2019) COSTA, Augusta Rafaella Canuto da Trindade; SIQUEIRA, Gilmar Wanzeller
The work seeks to present human activities on the environment that have intensified over time, resulting in misery, social and economic exclusion, consumerism, waste and environmental degradation. It will be seen in the Introduction that education is being rethought today as a preparation for life. We must be prepared in every country to reshape education to promote attitudes and behaviors that carry a culture of sustainability. The justification of the work is to discuss Social Responsibility within the context of higher education, thus contributing to the construction of the concept of University Social Responsibility. The methodology adopted in this research presents its objectives and classification, which is distinguished by its ends as exploratory and descriptive, and by its means, as bibliographic and documentary about the HEI Extension Programs and Projects that develop Social Responsibility actions and Sustainable Development. Therefore, in the current context it is up to universities to train professionals / citizens, capable of producing knowledge that promotes the development of society, giving the social dimension the same relevance that has been given to the political and economic dimension. The university is among the various institutions of formal education, which is responsible for providing the highest degree of education, the highest, that is, education for maximum training and qualification of its citizens in solving and anticipating the problems that most affect.
A Educação Ambiental Como Processo de Transformação Social: Um Estudo Socioambiental na Comunidade 9 de Junho no Bairro do Japiim na Cidade de Manaus
(Instituto de Ciências Exatas e Naturais, 2019) LISBOA, Cláudia Maria Nobre; Dr. Jerônimo Lameira Silva
The research analyzed the importance of the relationship between humans and nature through an environmental education project in the 9 de Junho Community, in Manaus. The study investigates the residents' level of environmental awareness regarding environmental degradation, waste disposal, and pollution of the local stream. The study adopted a qualitative and quantitative approach, using descriptive and explanatory research. The results indicated the need for educational actions to raise awareness and transform the community, promoting sustainable practices and improving the residents' quality of life.
A EDUCAÇÃO AMBIENTAL NO COLÉGIO MILITAR DA POLÍCIA MILITAR – CMPM I, MANAUS-AM: A IMPORTÂNCIA DA REUTILIZAÇÃO DO ÓLEO DE COZINHA NA PRODUÇÃO DE SABÃO ECOLÓGICO.
(Universidade Federal do Pará, 2017) FREITAS, Sônia Albuquerque de; ALVES, Cláudio Nahum
The study focuses on environmental education at the Military Police College of Amazonas – CMPM I, highlighting the reuse of cooking oil for making ecological soap. A qualitative-quantitative methodology was used, including surveys and practical demonstrations. Results showed an increased awareness among students and emphasized the need for innovative methods to enhance environmental awareness.
A Educação Ambiental no Contexto Escolar do Município de Benjamin Constant-AM: Desafios e Perspectivas
(Instituto de Ciências Exatas e Naturais, 2018) CAMPOS, Sebastião Melo; ALVES, Claudio Nahum
This study investigates the challenges and perspectives of the transversal theme "Environment" in the educational actions of three schools in the municipality of Benjamin Constant, Amazonas. The research, of a qualitative and bibliographic nature, aimed to promote environmental awareness through educational interventions, such as lectures, ecological walks, and playful activities, involving students, teachers, and the school community. The results indicate the need for a permanent interdisciplinary planning for environmental education, aiming at behavioral changes and the formation of conscious and responsible citizens towards the environment.
A Implementação do Sistema de Manufatura Enxuta em uma Montadora de Motocicletas Instalada na Zona Franca de Manaus
(Instituto de Tecnologia, 2018) OLIVEIRA, Leandro Correia Santos de; MAGNO, Rui Nelson Otoni
The study presents the implementation of the Lean Manufacturing system in a high-displacement motorcycle manufacturer located in the Manaus Free Trade Zone. Using tools such as 5S, Kaizen, SMED, and line balancing, the research shows significant improvements in productivity, quality, and cost reduction, raising the company's Lean maturity to M=0.74 according to the SAE J4000 standard.
A Importância da Convergência Tecnológica nas Áreas de Telecomunicações como Ferramenta Estratégica ao Desenvolvimento Regional: Uma Visão dos Stakeholders
(Universidade Federal de Santa Catarina (UFSC), 2001) LEITE, Jandecy Cabral; ROSSETTO, Carlos Ricardo
The study addresses the importance of technological convergence in the telecommunications area as a strategic tool for the sustainable development of the Amazon State, from the stakeholders' perspective. The research demonstrates that, despite the geographical and communication challenges of the region, technological convergence can contribute to the conservation of natural resources and the well-being of the population. The work explores the relationship between globalization, sustainable development, and technological advancement, highlighting the need for policies and strategies that integrate these areas for regional development.
A Importância da Literatura Infanto-Juvenil como Instrumento Formador de Reflexão para a Educação Ambiental
(Universidade Federal do Pará, 2019) MAGALHÃES, Victor Hugo de Oliveira; BRASIL, Davi do Socorro Barros
One of the objectives of Environmental Education (EE) is to train critical citizens who can fight for their rights and understand their duties, understand the importance of interpersonal relations and the preservation of the cultural and environmental environment. In a conception of transformative EE, school education is an environment of social change, where there is a transformation associated with values, cognitive patterns, democratic political action and economic relations. Although not solely responsible for this, the school prepares the new generations for the challenges of the world, as it can and should contribute to the formation and stimulation of citizen criticality and awareness of the population about social and environmental problems. Added to this is reading, which plays an important role in the formation of the subject, as it contributes to its reflective and transformative construction, since the child, when inserted in the world of reading, makes discoveries and later broadens the understanding of himself and herself. of the world around her. Thus, the objective was to produce three books (collection) of children and youth literature with Amazonian themes and environmental themes related to the region to encourage the formation of reflective students and sustainable practices. A qualitative methodology was used, with an exploratory and descriptive approach in addition to the bibliographic and documentary research that will support the elaboration and production of children's books. The reading of the works found was performed and their main results were subsequently emphasized together with the elaborated stories of the proposed collection. It is noteworthy that through the literature raised, that the truly transformative Environmental Education does not worry or prioritize the contents to be passed ("environmental"), but rather works with the construction of new ethical values, aesthetics and a conception of production. and work closer to the artistic way than the hegemonic ideas of productivity. In this sense, art enables a dialogue with the values and worldviews it brings.
A Importância da Sensibilização Ambiental para a Minimização dos Impactos em uma Empresa do Ramo de Alimentação
(Instituto de Ciências Exatas e Naturais, 2020) CARDOSO, Erika D’Ávila; MONTEIRO, Waldinei Rosa
Environmental management is a continuous and adaptive process through which an organization determines its objectives, goals, and strategies related to environmental protection and the safety of internal employees, customers, and the community. This work aims to raise awareness based on the relationship of environmental responsibility to minimize organizational impacts on the lives of employees in a food industry company. The study examined the perception of employees of a sushi chain about their social responsibility in the activities they perform, conducting a bibliographic survey, visits to research sites, application of questionnaires, and lectures. The results revealed that although there is a certain awareness of the negative impacts caused by solid and liquid waste, there is a gap between being aware of the problem and being sensitized to promote behavioral changes aiming at higher environmental quality and company profitability.
A Importância do Processo de Aplicação do Compliance como Ferramenta Estratégica na Gestão de uma Organização do Terceiro Setor
(Instituto de Tecnologia, 2021) MELO, Maria Lidelmar Carvalho de; LEITE, Jandecy Cabral
Adequacy of integrity models that meet the rules that respect the current legislation has become fundamental in the management of organizations as a strategic form, mainly in entities with public and non-profit purposes, in a non-governmental scope. Therefore, the objective is to implement a model for the application of the compliance program in a Third Sector institution. In this way, the present study can be considered in an exploratory, applied and qualitative way, in two aspects, bibliographic research and case study, the data collection was through a meeting and interview with the company's professionals, reporting on the importance of the theme. The results showed the main tools and compliance mechanism, proposing actions that can be used in practice with the purpose of providing a broad view of the functioning of the proposed model, with transparency and ethics, thus increasing the competitiveness of the business.
A Indústria Nacional de Papel e Celulose e Seus Impactos de Produção: Um Estudo de Caso para a Cidade de Rio Branco – AC
(Instituto de Ciências Exatas e Naturais, 2018) CORDEIRO, Jéssica Araújo; ALVES, Cláudio Nahum
The present work addresses the process of pulp and paper production developed by the Brazilian industry. A critical analysis is made to show the advantages and the environmental impacts generated by this industry. The development of this work consisted of extensive research carried out to understand the practices of the pulp and paper industry and its consequences related to environmental degradation. The main problems identified by the pulp and paper production were high water consumption, contamination of soil, water, and air by chemical components from paper production, and the loss of biodiversity in the areas destined to its raw material production, composed entirely of eucalyptus. It is suggested as an alternative to minimize the impact of the industrial activity the practice of paper recycling, encouraging sustainability and promoting ecological awareness.