Documentação de convênios
URI permanente desta comunidadehttps://rigalileo.itegam.org.br/handle/123456789/173
Trabalhos ténico-científico oriundos de convênios com universidades para oferta de turmas de mestrado e doutorados no Estado do Amazonas
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Resultados da Pesquisa
Item Implementação de Ferramentas Lean com Utilização de Software de Gestão de Instrumentos em Laboratório de Calibração(Instituto de Tecnologia, 2017) OLIVEIRA, Paulo César Barros de; BRAGA, Eduardo de MagalhãesThe objective of this project is to present a model for waste reduction in a calibration and testing laboratory, using the Lean Manufacturing philosophy and instrument management software (e-SGI). The developed methodology consists of six steps: selecting the instrument family, defining the project objective, mapping the current state, drawing up the action plan, mapping the future state, and generating indicators. The results show increased productivity, efficiency, and lead time reduction.Item Aplicação da Metodologia Seis Sigma como Fator Estratégico para Aumento da Eficiência Operacional: Estudo de Caso de uma Empresa no Setor Portuário(Instituto de Tecnologia, 2020) SILVA, Herberth Bruno Nunes e; MAGALHÃES, Edilson MarquesThis work proposes the application of the Six Sigma methodology aligned with the strategic goal of a company in the port sector to increase its loading capacity by optimizing operational processes, reducing losses, and improving efficiency. The exploratory research was conducted through a case study with the implementation of the methodology in the operational processes of a port unit located in São Luís - MA. Six Sigma tools and concepts were used, with emphasis on the DMAIC method (Define, Measure, Analyze, Improve, and Control). After implementation, operational losses were reduced by 0.42 hours per ship, resulting in a potential gain of 375 hours per year, contributing to greater operational efficiency at the port and achieving the company's strategic objectives.Item Impactos Gerados Após a Implantação do Centro de Serviço Compartilhado (CSC) em uma Empresa do Sistema “S”, uma Contribuição para a Previsão do Custo/Benefício(Universidade Federal do Pará, 2018) OLIVEIRA, Maria do Socorro Rebolças de; CUNHA, Edinaldo José de SousaThe case study discusses the results of implementing a Shared Service Center (CSC) in an "S" System organization. The CSC is a management model used in private and public companies, and this research investigates the impacts generated by its implementation at the Federation of Industries of the State of Amazonas (FIEAM). The objective was to analyze the organizational and economic changes resulting from the CSC, highlighting benefits such as cost reduction, value addition, and service delivery improvement.Item Aplicação do Método de Gestão por Processos Adaptado à Micro e Pequena Empresa com o Uso do BPMN(Universidade Federal do Pará, 2018) MELO, Glauber Liberatov; BRAGA, Eduardo de MagalhãesThe current business environment requires that micro and small enterprises continuously improve their processes to remain competitive. However, many of these companies lack accessible methodologies for implementing process management. This study applies an adapted process management model using BPMN (Business Process Model and Notation) to map, analyze, and optimize processes in a service company in Manaus. The methodology aims to simplify process management implementation, making it accessible to small businesses and demonstrating gains in operational efficiency and decision-making.Item Os Impactos do Arranjo Físico nos Processos de uma Agência Bancária: Um estudo sobre a influência do layout na eficiência e segurança dos processos bancários(Universidade Federal do Pará, 2016) LIMA, Priscilla Monique Paula; QUARESMA, João Nazareno Nonato; SOUZA, José Antônio da SilvaThis study investigates the impacts of physical arrangement on the processes of a bank agency, focusing on the treasury and cashier counters. The research, conducted in a bank agency in Manaus, analyzed issues such as queues, transaction errors, noise pollution, and difficulties in supplying ATMs. The results indicate that, although the agency's area is sufficient for the number of clients, the arrangement of equipment, the scarcity of labor, and the lack of visible signage hinder process efficiency, leading to customer dissatisfaction and slow service. The implementation of a new functional physical arrangement showed significant improvements in service time and customer satisfaction.