(Universidade Federal do Pará, 2017) SANTOS, Rodolfo Marinho dos; CARVAJAL, Tirso Lorenzo Reis
For the current globalized economy, the survival of organizations depends on their ability and flexibility to innovate and make continuous improvements in their processes. This study presents a proposal for improving the production process of banknote dispensing machines using Lean Thinking principles and Process Reengineering. The method was developed by combining features from existing Lean Thinking methodologies and solutions from Process Reengineering. When applied in a company in Manaus, the method resulted in improvements in information processing speed, reduced workforce requirements, and increased value-adding time.
