Dissertações
URI permanente para esta coleçãohttps://rigalileo.itegam.org.br/handle/123456789/174
Dissertações produzidas oriundas de convênios
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Item ANÁLISE DAS RELAÇÕES EXISTENTES ENTRE AS PERDAS REGISTRADAS E AS FALHAS DE CONTROLE INTERNO DE UMA REDE DE DROGARIAS – ESTUDO DE CASO(nstituto de Tecnologia, 2016) SANTOS, Isaque Veloso dos; RODRÍGUEZ, Jorge Laureano Moya;; CARVAJAL, Tirso Lorenzo ReyesThe Brazilian drugstore market is gaining importance as an economic activity due to its growth in revenue, employees, and customers served. Regardless of the company’s size, effective internal control is essential, particularly in inventory management, as minor oversights can lead to losses and reduced profits. This study analyzes the relationship between recorded losses and internal control failures in a drugstore chain. The research is explanatory, descriptive, bibliographic, and exploratory, using both quantitative and qualitative analysis. Losses of R$ 1,206,075.97 were identified in 2014, highlighting weaknesses in internal inventory control and the need for improvements to minimize such losses.Item AUDITORIA DE PROCESSO COMO FERRAMENTA DE APOIO PARA FORTALECER A QUALIDADE ASSEGURADA EM FORNECEDORES DE UMA INDÚSTRIA DE CONDICIONADORES DE AR(Instituto de Tecnologia, 2016) SILVA, Luis Kenedy Miranda da; CARVAJAL, Tirso Lorenzo ReyesThis study discusses the importance of process audits as a supporting tool to strengthen quality assurance in suppliers of an air conditioner industry. In a competitive scenario, ensuring that components are supplied without defects is essential to avoid additional inspections and improve the reliability of final products. The case study conducted at Midea Carrier do Brasil, in Manaus, highlights the implementation of process audits, demonstrating positive impacts on quality management and supplier performance.