Dissertação PPG.EGPSA
URI permanente para esta coleçãohttps://rigalileo.itegam.org.br/handle/123456789/3
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Item Análise ergonômica do trabalho (AET) em linha de inserção manual de produção industrial no segmento eletroeletronico(Instituto de Tecnologia e Educação Galileo da Amazônia, 2022-12-10) FERNANDES, Raulchelison Tavares; BEZERRA, Roberval Monteiro; http://lattes.cnpq.br/0466572603004690The ergonomic analysis of work (EAW) has as its principle to identify and try to prevent possible diseases that develop slowly due to repetitive movements, unfavorable postures, furniture without comfort and visual discomfort, causing for the organization the loss of productivity, employee dissatisfaction, and increased costs. The inadequate working environment and furniture can also lead to reduced productivity in companies, because if not adjusted to biotypes can lead to the occurrence of occupational diseases. One of the great challenges of ergonomics applied to work is to design or adapt workstations and tools to the morphological diversity of the population. The accurate analysis of the various segments is done according to the techniques of anthropometry, which is the study of the physical measurements of the human body. This research aimed to "apply the ergonomic analysis of work (EAW) in the production line of a company in the electro-electronic segment to promote improvements in the workplace aiming at the quality of life, well-being, and safety of the employees". In the study methodology, a population survey of the company's biotypes was carried out through anthropometric evaluation; the human body movements were analyzed, with emphasis on the upper limbs, according to the conditions of their workstation; ergonomic concepts were implemented in the production line; the workstations were adapted to the employees; and, finally, the results of productivity were monitored, followed up, and compared after the ergonomic improvements were implemented. To analyze the results of this research, a sampling of 375 employees was carried out with emphasis on the manual insertion production line. The anthropometric analysis showed that there is a difference between male and female biotypes. With the female more concentrated around the mean and the male presenting a larger tail of the distribution. The ergonomic analysis of the work identified the need for adaptation, alteration and changes in the workstations that start in the equipment permeating with the improvement of the posture of the employees that operate in the production lines. After the implementation of the improvements, the ex-post analysis showed that the company's proposed targets for productivity, quality, and absenteeism were met, with averages of 780.2 units/manhour, 281.4 pieces/million, and 1.8%, respectively.Item Aplicação de ferramentas da gestão da qualidade para redução de scrap em uma indústria de caixa eletrônico no Polo Industrial de Manaus(Instituto de Tecnologia e Educação Galileo da Amazônia, 2022-12-10) RODRIGUES, Suede da Luz; BEZERRA, Roberval Monteiro; http://lattes.cnpq.br/0466572603004690Due to the globalization that has increased the competitiveness among markets, companies have sought to improve their production processes to reduce waste and production costs. To optimize the processes, the industry has invested in the implementation of advanced technologies and has also sought to apply different quality tools, ranging from traditional tools to more modern methods. Quality tools are means that facilitate the resolution of problems that can interfere with the good performance of a process, product, or service. They enable continuous process improvement and allow organizations to take appropriate action to avoid recurrence of the problem. In addition, applying quality tools to reduce process scrap can bring medium- and long-term benefits to companies, which will reflect in customer satisfaction, and cost reduction due to the rejection of non-conforming materials. The objective of this work was to reduce scrap of financial resources and time through the introduction of robust quality tools applied to the production process in the ATM industry. The research methodology used was the case study, applied in a company in the Industrial Pole of Manaus. The methodological proposals, conceptualization, and the main quality tools used in the industry were presented. The results were analyzed through the use of the following quality tools: Pareto Diagram, Trend Graph, Brainstorming, 5-Why Analysis and 5W2H. The results found point out that the quality tools are effective for the identification of causes and solution of problems related to rejection of materials. The Pareto diagram evidenced that the card reader was the main cause of rejection, and together with 7 other items represented 78% of the rejection costs of 2018 and 2019. Finally, with the application of the 5W2H tool it was possible to implement action plans to solve the problems identified, which generated a significant reduction of 95% of the 2020 rejection costs.